How our pricing works
We charge based on the number of cases you handle, the number of users and the sector you’re in. We bill annually, with the entire subscription fee due upon contract signature. There is a break clause after 6 months, where you can annul the contract and get a 50% refund.
You’ll need to contact us for an exact quote, but we can give you a ballpark with the following metrics:
£10 per case.
£99 per user per month.
What’s included in the price?
Full access to the entire platform.
99.9% uptime guarantee.
24 / 7 customer support via phone, email and in-app chat.
Personal account manager.
24-hour response time for non-critical incidents during business hours, 48-hour response time outside of business hours.
2-hour response time for critical incidents during business hours, 4-hour response time outside of business hours.
Contribution to the product roadmap.
What’s not included in the price?
Import your existing case data (contact us for a quote).
Value-Added-Tax (may not apply, depending on your location).