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CourtCorrect announces expansion to the Republic of Ireland

AI for Complaints Management

CourtCorrect is for complaints, operations and quality teams searching for productivity and compliance improvements with AI.

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Easy to Deploy, Easy to Integrate

Automate tasks and catch errors with AI

Our AI products and case management system help you write customer responses, reduce quality fails and collect better management information.

Transform your complaints data

Submit complaint details, like customer information, case background and other evidence, including phone calls.

Into work output and insights.

Receive finished work products, like customer responses, QA flags, root cause analysis and more!

Realise Benefits within Days of Deployment

Access via the Playground

Access tools from the browser

Create an account on the platform and get going instantly, with 24/7 support and a support content library.

Boost productivity and quality

Use AI to write better customer responses faster, to catch quality errors and to structure your data for reporting.

Integrate to CRM or deploy as case management system

Integrate our AI tools into your existing platform or deploy a new case management system on CourtCorrect.

Integrate with Your Systems and Process in Bulk

Access via API

Open RESTful API

Simply set up an API key and push and pull data at will. Integrate your systems and workflows and process data in bulk.

Get Support from our Expert Team

Our Project Management and Integrations Teams will help you get the most out of CourtCorrect AI.

Adding Value Throughout the Enterprise

Realise Benefits Across Multiple Teams

Whether you’re looking for productivity gains, training or better quality, we have you covered.

Case Handlers

Close cases up to 50% faster, reduce quality fails by up to 25% and focus on helping the customer, not the admin.

Case Handlers

Close cases up to 50% faster, reduce quality fails by up to 25% and focus on helping the customer, not the admin.

Case Handlers

Close cases up to 50% faster, reduce quality fails by up to 25% and focus on helping the customer, not the admin.

Team Leaders

Reduce AHT without losing quality, get better MI and RCA for reporting and educate your team with AI hints.

Team Leaders

Reduce AHT without losing quality, get better MI and RCA for reporting and educate your team with AI hints.

Team Leaders

Reduce AHT without losing quality, get better MI and RCA for reporting and educate your team with AI hints.

Quality Assurance

Spend less time catching trivial errors. give handlers real-time feedback with AI and incorporate your quality marking sheets.

Quality Assurance

Spend less time catching trivial errors. give handlers real-time feedback with AI and incorporate your quality marking sheets.

Quality Assurance

Spend less time catching trivial errors. give handlers real-time feedback with AI and incorporate your quality marking sheets.

Senior Management

Save costs through efficiencies, reduce regulatory risks and receive better MI.

Senior Management

Save costs through efficiencies, reduce regulatory risks and receive better MI.

Senior Management

Save costs through efficiencies, reduce regulatory risks and receive better MI.

Your Customers

Get back to them faster, while providing a better answer to reduce churn and escalations.

Your Customers

Get back to them faster, while providing a better answer to reduce churn and escalations.

Your Customers

Get back to them faster, while providing a better answer to reduce churn and escalations.

Regulatory Compliance

Ensure your internal processes and decisions align with best practice and benchmark your performance against your peers.

Regulatory Compliance

Ensure your internal processes and decisions align with best practice and benchmark your performance against your peers.

Regulatory Compliance

Ensure your internal processes and decisions align with best practice and benchmark your performance against your peers.

Built with Industry Expertise

A secure platform, built with specialist expertise, for best-in-class firms.

We provide a secure and scalable AI platform, trusted and vetted by leading UK banks, consulting firms and research institutions.

Working with the best

We partner with enterprise and government and our team has extensive industry experience. Vetted by top-consulting firms.

Working with the best

We partner with enterprise and government and our team has extensive industry experience. Vetted by top-consulting firms.

Working with the best

We partner with enterprise and government and our team has extensive industry experience. Vetted by top-consulting firms.

Highly secure

Official partner of OVHCloud, Europe's most secure and private cloud; regular penetration tests and audits;

Highly secure

Official partner of OVHCloud, Europe's most secure and private cloud; regular penetration tests and audits;

Highly secure

Official partner of OVHCloud, Europe's most secure and private cloud; regular penetration tests and audits;

Always at the cutting edge

Research partner to the University of Cambridge with technical publications in leading journals like NeurIPS. Our team holds research positions in AI & compliance.

Always at the cutting edge

Research partner to the University of Cambridge with technical publications in leading journals like NeurIPS. Our team holds research positions in AI & compliance.

Always at the cutting edge

Research partner to the University of Cambridge with technical publications in leading journals like NeurIPS. Our team holds research positions in AI & compliance.

Delivering Results Reliably

Hear from our customers & supporters

Benjamin Bosshard

"The CourtCorrect platform enables us to learn from structured data, automate repetitive tasks and keep connected to our clients."

Benjamin Bosshard

"The CourtCorrect platform enables us to learn from structured data, automate repetitive tasks and keep connected to our clients."

Benjamin Bosshard

"The CourtCorrect platform enables us to learn from structured data, automate repetitive tasks and keep connected to our clients."

Amir Ali, OBE

"CourtCorrect is revolutionising complaints with new technology that boost efficiency and compliance across the business. I'm delighted to be part of it. "

Amir Ali, OBE

"CourtCorrect is revolutionising complaints with new technology that boost efficiency and compliance across the business. I'm delighted to be part of it. "

Amir Ali, OBE

"CourtCorrect is revolutionising complaints with new technology that boost efficiency and compliance across the business. I'm delighted to be part of it. "

Dr. Mihoko Sumida

"The CourtCorrect Team can master complex challenges with ease, including working with us on legal complaints & automation in Japanese!"

Dr. Mihoko Sumida

"The CourtCorrect Team can master complex challenges with ease, including working with us on legal complaints & automation in Japanese!"

Dr. Mihoko Sumida

"The CourtCorrect Team can master complex challenges with ease, including working with us on legal complaints & automation in Japanese!"

Learn More About Us

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Blog

Recent News

Dec 5, 2024

Reflecting on the 2024 Cambridge Complaints Forum

Following a successful and lively Complaints Forum at one of Cambridge’s most prestigious colleges, we’re thrilled to share some of our takeaways from the event.

Nov 14, 2024

Our Takeaways from the 2024 Consumer Protection Conference

On November 6 Grant Thornton Ireland hosted their annual Consumer Protection Conference: a key event for exploring the future of complaints handling and regulatory compliance in Ireland.