Seamless Integrations with Your Systems

  • Custom

Generate Correspondence

Draft Customer Responses with 1 Click

Use AI to draft a compliant response to your customers at the click of a button.

  • Close cases up to 50% faster

  • Edit drafts using an AI assistant

  • Tune models on your data for style, tone and jargon

Risk Identification

Catch Mistakes Before They Happen

Identify quality errors and inconsistencies and provide guidance in real time.

  • Flag mistakes and inconsistencies with AI

  • Provide nudges and guidance through internal policies and regulatory databases

  • Reduce quality failings by up to 25%

Aggregate Insights

Structure data for better Management Information

Use AI to structure case and complaints data and understand what's causing issues. Increase the quality and breadth of your reporting.

  • Identify root causes accurately

  • Benchmark your performance against the market

  • Audit your cases at scale with AI

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Regulatory Alignment

Built for Regulated Sectors

Our team has extensive experience in regulated sectors and has executed projects for government and enterprise.

  • Financial Services

  • Telecommunications

  • Energy

  • Government and more…

Features

Enabling End-to-End Automation with Human Supervision

Once you've deployed initial use cases, connect them with our end-to-end resolution technology for full case automation with human supervision.

01

STEP 1

Build Every Case in Seconds

Pull in customer data automatically

Structured case files, every time

AI flags issues before they reach a handler

02

STEP 2

Know the Decision Before You Make It

Surface the issues that matter most

Apply your firm's rules consistently at scale

Stay aligned with regulations

03

STEP 3

Resolve Faster. Stay Compliant.

Keep humans in control of every decision

Diagnose what went wrong and why

Turn cases into business intelligence

FAQ

In case you missed anything

We're here to answer all your questions.

Contact support

Can the AI be trained to match how our organisation writes and makes decisions?

What kind of management information can we get out of the platform?

Is CourtCorrect only relevant for financial services complaints, or does it work across other case types?

How does the human supervision model actually work in practice?

How quickly will we see a measurable impact?