CourtCorrect Terms & policies
Definitions and Interpretations
Interpretation
Terms defined in this Agreement are indicated by an initial capital letter. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
“Application Programming Interface” or “API” means a software intermediary that allows two applications to talk to each other.
“Access Credentials” means a user name and password, licence key, or other secret that affords use of the Service or systems providing the Service.
"Agreement" means this agreement including any Schedules, and any amendments to this Agreement from time to time;
“Business Hours” means Monday to Friday between 09:00 to 18:00, excluding public holidays recognised in the United Kingdom.
“Charges” means price payable to the Provider by the Customer.
“Confirmation to Proceed” shall refer to the Customer's formal written declaration, which may be conveyed via email, signifying their intent to adopt the CourtCorrect Platform subsequent to the conclusion of the Free Trial Period.
“Customer” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
“Customer Confidential Information” means the data designated as confidential to the Provider prior to the commencement of this agreement.
“Customer Default” means a failure to uphold the obligations as laid out in Clause 7.
“Defects” means substantive issues that fundamentally alter the usage of the CourtCorrect platform making the platform unusable.
“Documentation” means any documentation that when legally binding on all parties to it discharges, varies or supplements the legal obligations contained in the settlement agreement.
“Effective Date” means the date on which this contract is signed by both parties.
“Emergency” means but is not limited to:
Data Breach: Unauthorised access to or handling of client data.
Platform Downtime: Complete unavailability of the CourtCorrect platform.
Urgent Critical Vulnerability: A security flaw or bug that could severely impact the platform’s integrity or client data security.
“Force Majeure Event” shall mean any event beyond the reasonable control of either party, including but not limited to natural disasters (such as floods, earthquakes, hurricanes), wars, terrorist activities, riots, epidemic or pandemic outbreaks, government actions, national emergencies, strikes and other labour disputes (not involving the employees of the party claiming relief), and disruptions in telecommunications and energy infrastructure.
“Free Trial Period” refers to the designated time frame during which the Customer is granted complimentary access to the CourtCorrect platform. It is within this period that the Customer may provide their written Confirmation to Proceed regarding the continued use of the platform beyond the Free Trial Period.
"GDPR" means the General Data Protection Regulation (Regulation (EU) 2016/679) as such laws may be updated, amended and superseded from time to time;
“Hosted Services” means Customer access and use of the CourtCorrect platform at courtcorrect.com
“Materials” shall mean any data, documents, information, or other content that you upload, transmit, or otherwise provide to the CourtCorrect platform.
"Order Form," in relation to CourtCorrect, shall mean the formal document, whether in electronic or paper format, provided by CourtCorrect to the Customer, which specifies the services and/or products to be supplied by CourtCorrect. This form includes, but is not limited to, descriptions of the services or products, the quantities ordered, the prices agreed upon, any applicable discounts, and the terms of payment. The Order Form is an integral part of the Agreement between CourtCorrect and the Customer and shall be interpreted in conjunction with the CourtCorrect Terms and Conditions and Privacy Policy. The execution of the Order Form by the Customer constitutes an acceptance of the offer made by CourtCorrect and signifies the Customer's agreement to be bound by the terms of the Agreement, including the Order Form, Terms and Conditions, and Privacy Policy.
“Platform” means the CourtCorrect Platform and Application Programming Interface.
“Product” means the CourtCorrect Platform and Application Programming Interface.
"Scheduled Maintenance" refers to times where services may be temporarily unavailable due to planned system updates, enhancements, or routine maintenance activities.
"Service Uptime" refers to the availability of the CourtCorrect services to users and is calculated as a percentage of the total possible operating minutes in a calendar month, excluding scheduled maintenance.
“Services” means the use provided by the CourtCorrect platform.
"Supplier" means CourtCorrect. Alternative variations shall be "we", "us", "our".
“Supported Web Browser” means any widely available web browser such as, but not limited to: Chrome, Safari, Edge, Firefox, Samsung Internet and Opera.
“Term” shall have the meaning set forth in Clause 3.
“Termination” means when the contract has ended either by: performance, by agreement, frustration or by breach of contract.
“Terms & Conditions” means the CourtCorrect Terms & Conditions as displayed on the CourtCorrect website under courtcorrect.com.
“User” means:
Administrative User - the purchase and/or user of the Admin Seat, typically held by management staff.
Standard User - the purchaser and/or user of the Complaint Handler Seat, typically held by front-line staff.
“User Interface” means the means by which the user and a computer system interact, in particular the use of input devices and software.
“Website” refers to CourtCorrect, accessible from courtcorrect.com or any subdomains thereof (e.g. platform.courtcorrect.com)
Acknowledgement
These are the Terms and Conditions governing the Customer’s use of this Service and the agreement that operates between the Customer and CourtCorrect. These Terms and Conditions outline the rights and obligations of all users regarding their use of the Service.
The Customer’s access to and use of the Service is conditional upon the Customer’s acceptance of and compliance with these Terms and Conditions. These Terms and Conditions are applicable to all visitors, users, and others who access or utilise the Service.
This Agreement encompasses all aspects of the Customer's use of CourtCorrect's Service, including pilot programmes, trials, and any form of temporary usage ("Trial Use"). By engaging in Trial Use, the Customer agrees to be bound by these Terms and Conditions, along with any specific terms applicable to such Trial Use.
By accessing our the Service or agreeing to our Order Form, the Customer agrees to be bound by these Terms and Conditions. If the Customer does not agree with any part of these Terms and Conditions, then the Customer should not access the Service or agree to the Order Form.
All previous agreements, understandings, and arrangements between the parties, whether oral or in writing, regarding the subject matter herein are hereby revoked and superseded in their entirety by this Agreement unless specified in the Order Form.
In the event of any inconsistency or conflict between the information contained in following Order Forms and the CourtCorrect Terms and Conditions, the information in the Order Form shall take precedence.
The Customer’s access to and use of the Service is also contingent upon the Customer’s acceptance of and compliance with CourtCorrect's Privacy Policy. Our Privacy Policy details our practices and procedures concerning the collection, use, and disclosure of the Customer’s personal information when the Customer uses the Application or the Website. It also informs the Customer about the Customer’s privacy rights and how the law protects the Customer. The Supplier strongly recommends that the Customer read our Privacy Policy thoroughly before using our Service.
Term
This Agreement shall be deemed effective and in force upon the creation of a user account by an individual ("User"). If no Order Form is present establishing the Effective Date upon condition of acceptance, the Act of account creation by the User shall constitute an express and binding acceptance of the terms and conditions herein. It is hereby understood and agreed that this Agreement does not require a formal written document to be valid and enforceable; rather, the User's action of establishing an account shall be sufficient to signify agreement to the terms contained within.
The Subscription Term shall extend for a period of twelve (12) calendar months commencing on the Effective Date, or as otherwise specified in the Order Form.
This Agreement shall automatically renew for successive one (1) year periods unless either party provides written notice of its intention not to renew at least sixty (60) days prior to the end of the then-current term, or as otherwise specified in the Order Form.
Our Contract With The Customer
These terms and conditions (Terms) apply to the Customer and the supply of the Services by us to the Customer (Contract). They apply to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
Placing An Order, Its Acceptance And Revenues Generated On CourtCorrect
The Customer places an order with CourtCorrect when the Customer signs up to use our platform. the Customer may only submit an order using the method set out on the site. Each order is an offer by the Customer to buy the services specified in the order (Services) subject to these Terms.
Our order process allows the Customer to check and amend any errors before submitting the Customer’s order to us. Please check the order carefully before confirming it. The Customer is responsible for ensuring that the Customer’s order is complete and accurate.
After the Customer places their order, the Customer will receive an email from us acknowledging that the Supplier has received it.
Our acceptance of the Customer’s order takes place when the Supplier sends an email to the Customer to accept it.
Some of our services are available for free. For all free services, including but not limited to the search engine, the free trial of our platform and our claimant dashboard, the Customer’s use of the service shall constitute the placing of an Order for the purposes of these terms.
The Customer may choose to pay CourtCorrect in order to get access to certain pay-for features of our service. The Customer agrees to allow CourtCorrect to collect all resulting revenues and fees due from the Customer.
Services
The Supplier reserves the right to amend the description of the Services if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of the Services, and the Supplier will notify the Customer of any such amendment.
The Supplier will provide the Services to the Customer using reasonable care and skill.
The Supplier does not warrant that the Customer’s use of the Services will be uninterrupted or error-free. The Supplier does what the Supplier reasonably can to keep such errors and interruptions to a minimum.
The Supplier will reasonably aim to comply with the service level details below:
The Supplier will give the Customer access to our customer support team via email, telephone, post and live-chat during Business Hours (Monday to Friday, 9 AM UK – 6 PM UK, excluding public holidays).
The support team can be reached via the following channels:
Live Chat: Accessible through the CourtCorrect platform.
Email: support@courtcorrect.com
Telephone: 020 7867 3925
Rarely, critical incidents may arise. Critical incidents are defined as problems preventing regular use of the Services. For Emergency support, clients should contact the dedicated emergency email: urgent@courtcorrect.com
If a critical incident arises, the Supplier:
Agrees to keep the Customer informed of any critical incidents and respond to the Customer’s queries;
Will reasonably try to resolve any critical incidents within 48 hours of them arising.
Sometimes, non-critical incidents may arise. Non-critical incidents are defined as problems that inhibit but do not prevent the use of the Services.
If a non-critical incident arises, the Supplier:
Agrees to keep the Customer informed of any non-critical incidents and respond to the Customer’s queries;
Will reasonably try to resolve any non-critical incidents within 5 business days of them arising.
Customer Obligations
The Customer shall ensure that:
All information provided or uploaded to the Services is complete, accurate, and up-to-date;
There is full cooperation with the Supplier in all matters relating to the Services;
All necessary licences, permissions, and consents required for the Services are obtained and maintained, prior to the commencement of the Services.
In the event of a failure by the Customer to fulfil the above obligations (hereinafter referred to as "Customer Default"):
The Supplier shall be entitled to suspend the performance of the Services until the Customer remedies the Default. The Supplier may also invoke the Customer Default as grounds for relief from performing the Services, to the extent that the Customer Default prevents or delays the Service provision.
The Supplier shall bear no responsibility for any costs or losses incurred by the Customer, directly or indirectly, due to the Supplier 's failure or delay in performing the Services caused by the Customer Default.
The Customer shall be obligated to reimburse the Supplier, upon written demand, for any costs or losses incurred by the Supplier , directly or indirectly, as a result of the Customer Default. In certain circumstances, the Customer Default may provide grounds for the Supplier to seek Termination of the contract.
Any use of the CourtCorrect platform in a manner that is illegal or unlawful will constitute a material breach of this Agreement. The Customer shall ensure that their use of the Services fully complies with all applicable laws, regulations, and legal requirements.This includes in connection to a crime. In the event of such a breach, the Supplier reserves the right to immediately suspend or terminate the Customer's access to the Services and may pursue legal action or cooperate with legal authorities as required by law.
Indemnity
The Customer shall defend, indemnify and hold harmless us against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with the Customer’s use of the Services.
Free Trial Period
The Supplier may make some Services available to the Customer on a trial basis free of charge.
The Supplier will mark clearly on our platform which, if any, services are free, for how long they are free and how the Customer can use them.
The Supplier reserves the right to cancel the Customer free access to any of the Services at any time.
The trial period under this Agreement shall commence on the date of first account creation by the Customer’s organisation and shall continue for a period of 7 days unless mutually agreed or terminated earlier in accordance with the terms of this Agreement.
Duration and Renewal Of The Customer's Subscription
The Supplier may enable the Customer to purchase and renew a subscription product on our platform in order to use the Services.
The Supplier will clearly mark the price, renewal date and any terms associated with such subscriptions.
By buying such a subscription, the Customer accepts these Terms of Service alongside any other terms specified in the subscription.
Charges
In consideration of us providing the Services the Customer must pay our charges (Charges) in accordance with this section.
Payments will be due within 28 days of the Effective Date or as specified in the order form.
The Charges will be specified clearly whenever the Customer is making a purchase to use our Services.
If the Customer wishes to change the scope of the Services after the Supplier accepts the Customer’s order, and the Supplier agrees to such change, the Supplier will modify the Charges accordingly.
The Supplier reserves the right to increase the Charges with effect from any future date on which the Supplier advertises a change in our charges.
Where VAT or another type of sales tax is payable in respect of some or all of the Services the Customer must pay us such additional amounts in respect of VAT or similar sales tax, at the applicable rate, at the same time as the Customer pays the Charges. The VAT or similar sales tax applicable will depend on the Customer's location. The Supplier will mark any VAT or other tax charges clearly when the Customer makes a purchase and on any receipts.
How To Pay
In consideration of the Supplier providing the Services the Customer must pay our charges (Charges) in accordance with this section.
The Charges will be specified clearly whenever the Customer is making a purchase to use our Services.
If the Customer wishes to change the scope of the Services after the Supplier accepts your order, and the Supplier agrees to such change, the Supplier will modify the Charges accordingly.
The Supplier reserves the right to increase the Charges with effect from any future date on which a change in our charges is advertised.
Where VAT or another type of sales tax is payable in respect of some or all of the Services the Customer must pay the Supplier such additional amounts in respect of VAT or similar sales tax, at the applicable rate, at the same time as you pay the Charges. The VAT or similar sales tax applicable will depend on your location. The Supplier will mark any VAT or other tax charges clearly when you make a purchase and on any receipts.
The Supplier will give the Customer several options to pay the Charges. We may make use of third-party payment processing software in order to process the charge.
By paying the Supplier using one of the available payment methods, the Customer agrees that we may make refunds using the same payment method.
The Customer's Intellectual Property Rights
By uploading Materials to the CourtCorrect platform, you confer upon CourtCorrect a fully paid-up, non-exclusive, royalty-free, non-transferable, and specifically bounded licence to copy, modify, and use the Materials solely within the term of this Contract. This licence is expressly limited to:
Enabling the provision of Services to the Customer under this Contract;
Facilitating the enhancement of these Services, including conducting and disseminating anonymised statistical analysis.
The Customer affirms and guarantees that the Customer possesses all necessary legal rights, consents, and permissions to lawfully upload the Materials to the Services. The Customer must ensure that the Materials do not infringe upon any duty of confidentiality, third-party intellectual property rights, or data protection and privacy laws, unless all requisite permissions have been obtained or the Customer are otherwise legally authorised to post the Materials and to grant the limited licence to CourtCorrect as described above.
It is the Customer's responsibility to secure any necessary permissions, consents, or rights for the lawful use of any Materials that are subject to third-party intellectual property rights or confidentiality obligations, before uploading such Materials to the CourtCorrect platform.
How The Supplier May Use The Customer's Personal Information
The Supplier will use any personal information you provide to us to:
provide the Services;
improve the Services;
conduct and share anonymised statistical analysis on use of the Services
process your payment for the Services;
inform you about similar products or services that we provide, but the Customer may stop receiving these at any time by contacting us.
CourtCorrect and the Customer acknowledge that:
If the Supplier processes any personal data on the Customer's behalf when performing our obligations under the Contract, the Customer will be the controller and the Supplier is the processor for the purposes of data protection laws.
our Privacy Policy and Cookie Policy, which are part of the Contract, shall apply to any such processing;
the personal data may be transferred or stored outside the UK in order to carry out the Services and our other obligations under the Contract.
The Customer permits us to keep a copy of the Customer data input into the Services ("Copy Data"). The Supplier may use the Copy Data for purposes of producing aggregated and anonymised research and statistical analysis. Because it does not identify any individual person, that anonymised and aggregated data shall not be personal data for the purposes of data protection laws. the Supplier will own all the copyright, database rights and all other intellectual property rights in any such aggregated and anonymised research and statistical analysis.
In some situations, the Customer may ask us to share the Customer's personal information, including but not limited to the Customer name, email, telephone number and address with another person. The Supplier will make sure that any actions the Customer takes on CourtCorrect having this effect are clearly marked. In these situations, the Supplier will share the Customer personal data with other persons to provide the Services.
Further details of how the Supplier will process personal information are set out in our Privacy Policy.
Our Responsibility For Loss Or Damage Suffered By The Customer
Nothing in these terms shall limit or exclude our liability for:
death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
fraud or fraudulent misrepresentation;
any matter in respect of which it would be unlawful for us to exclude or restrict liability.
The Supplier shall not be held liable for any misuse, misappropriation, or mishandling of data within the CourtCorrect platform by individuals who have been granted access by the Customer. The Customer is solely responsible for ensuring that all users to whom they provide access use the platform in accordance with the terms of this Agreement and applicable laws. The Customer agrees to indemnify and hold harmless the Supplier from any claims, damages, or liabilities arising from such misuse by authorised users.
The Supplier shall not be liable to the Customer in respect of any losses arising out of a Force Majeure Event.
Neither party shall be liable to the other party in respect of any loss of profits or anticipated savings.
Neither party shall be liable to the other party in respect of any loss of revenue or income.
The Supplier shall not be liable to the Customer in respect of any loss of use or production.
Neither party shall be liable to the other party in respect of any loss of business, contracts or opportunities.
Neither party shall be liable to the other party in respect of any loss or corruption of any data, database or software; providing that this Clause shall not protect the Supplier unless the Supplier has fully complied with its obligations under Clause 8.
The Supplier shall not be liable for any outcomes, decisions, or actions taken based on the outputs of the AI functionalities within the CourtCorrect platform. The software provided is a 'human-in-the-loop' tool, and it is the responsibility of the Customer and their users to make final decisions, and any other decisions with legal impact. The Supplier expressly disclaims any responsibility for the consequences of such decisions made by the Customer or users based on the AI outputs.
The Supplier shall not be liable to the Customer in respect of any special, indirect or consequential loss or damage.
Subject to Clause 8:
the Supplier (and our officers, directors, employees, shareholders or agents) shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of income, loss of business opportunity, loss of anticipated savings, or any indirect or consequential loss arising under or in connection with any contract between us;
the total liability of us (and our officers, directors, employees, shareholders or agents) to the Customer for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £250.
Confidentiality
The Supplier must:
keep the Customer Confidential Information strictly confidential;
not disclose the Customer Confidential Information to any person without the Customer's prior written consent and no less onerous than those contained in this Agreement;
use the same degree of care to protect the confidentiality of the Customer Confidential Information as the Supplier uses to protect the Supplier 's own confidential information of a similar nature, being at least a reasonable degree of care;
Notwithstanding the preceding Clause, the Supplier may disclose the Customer Confidential Information to the Supplier's officers and employees who have a need to access the Customer Confidential Information for the performance of their work with respect to this Agreement and who are bound by a written agreement or professional obligation to protect the confidentiality of the Customer Confidential Information
This Clause imposes no obligations upon the Supplier with respect to:
Customer Confidential Information that is known to the Supplier before disclosure under this Agreement and is not subject to any other obligation of confidentiality;
Customer Confidential Information that is or becomes publicly known through no act or default of the Supplier ;
Customer Confidential Information that is obtained by the Supplier from a third party in circumstances where the Supplier has no reason to believe that there has been a breach of an obligation of confidentiality or;
information that is independently developed by the Supplier without reliance upon or use of any Customer Confidential Information.
The restrictions in this Clause do not apply to the extent that any Customer Confidential Information is required to be disclosed by any law or regulation, or by any judicial or governmental order or request.
The provisions of this Clause shall continue in force for a period of 5 years following the termination of this Agreement, at the end of which period they will cease to have effect.
Termination
Without limiting any of our other rights, the Supplier may suspend the performance of the Services, or terminate the Contract with immediate effect by giving written notice to the Customer if:
the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 7 days of the Customer being notified in writing to do so;
the Customer fails to pay any amount due under the Contract on the due date for payment;
the Customer takes any step or action in connection with the Customer entering administration, provisional liquidation or any composition or arrangement with the Customer’s creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of the Customer’s assets or ceasing to carry on business;
the Customer suspends, threaten to suspends, cease or threaten to cease to carry on all or a substantial part of the Customer’s business;
the Customer’s financial position deteriorates to such an extent that in our opinion the Customer’s capability to adequately fulfil the Customer's obligations under the Contract has been placed in jeopardy.
Termination of the Contract will not affect the Customer or our rights and remedies that have accrued as at termination.
The Customer shall have the right to terminate their contractual relationship with the Supplier by providing no less than sixty (60) days written notice prior to the commencement of each subsequent billing period.
Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.
Events Outside Our Control
The Supplier will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Event Outside Our Control).
If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:
the Supplier will contact the Customer as soon as reasonably possible to notify the Customer;
our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. The Supplier will arrange a new date for performance of the Services with the Customer after the Event Outside Our Control is over.
The Customer may cancel the Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If the Customer opts to cancel the Supplier will refund the price the Customer has paid, less the charges reasonably and actually incurred by performing the Services up to the date of the occurrence of the Event Outside Our Control.
Intellectual Property
The Service and its original content (excluding Content provided by the Customer or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
The Customer agrees not to reverse engineer, decompile, disassemble, or otherwise attempt to discover or directly access the source code or any underlying proprietary algorithms of the CourtCorrect software. This prohibition includes, but is not limited to, any form of software analysis or reproduction designed to create a copy or replica of the CourtCorrect software's functionalities, features, or performance.
The Customer shall not disclose, share, or otherwise disseminate any of the Supplier 's intellectual property, including but not limited to software, source code, documentation, and trade secrets, to any third party without the express written consent of the Supplier. Any unauthorised sharing of intellectual property shall constitute a material breach of this Agreement, subject to legal action under UK intellectual property laws.
This clause reaffirms that all intellectual property rights in the CourtCorrect platform, including but not limited to copyrights, patents, trademarks, and trade secrets, are and shall remain the sole property of CourtCorrect. The uploading of Materials to the CourtCorrect platform shall not be construed as a transfer, assignment, or any form of grant of ownership rights to the user, other than the limited licence granted herein.
Notwithstanding any provisions to the contrary in this Agreement, the Supplier explicitly retains all intellectual property rights in the CourtCorrect software. This includes, but is not limited to, the software's source code, documentation, and any subsequent developments or enhancements made by the Supplier. The provision of services or sharing of any materials under this Agreement shall not imply or result in the transfer, assignment, or concession of any such intellectual property rights to the Customer, save for the limited licence granted expressly within this Agreement.
The term "Replication", as used in this Agreement, is defined in clause 19.9. The Customer shall not engage in Replication, as defined, of the CourtCorrect platform, under any circumstances.
For the purposes of this Agreement, Replication shall include, but not be limited to, activities described:
Reverse engineering or attempting to decompile or disassemble the software.
Copying or mimicking the software's user interface, functionality, or user experience.
Using the software to create a derivative work that performs substantially similar functions.
Extracting and using the underlying ideas, algorithms, or source code to create a competing product.
Unauthorised distribution or sharing of the software's code or functionalities with third parties.
Engaging in Replication, as determined by CourtCorrect, shall be considered an infringement of intellectual property rights, resulting in immediate termination of this Agreement.
Such Replication shall constitute a material breach of this Agreement, deemed repudiatory in nature, irrevocably resulting in the immediate termination of this Agreement without necessity for judicial pronouncement.
In the event of unauthorised use or infringement of CourtCorrect's intellectual property rights by the Customer, leading to the termination of this Agreement, CourtCorrect reserves the right to pursue all available legal remedies. This includes, but is not limited to, seeking injunctive relief, damages, and recovery of legal costs incurred due to such infringement. CourtCorrect's decision to pursue these legal remedies shall be at its sole discretion and in accordance with applicable UK intellectual property laws.
In the event that CourtCorrect has reasonable grounds to suspect that there has been unauthorised replication of its Service, CourtCorrect reserves the express right to conduct an audit of the Customer's software code, including post use. This audit may be carried out by CourtCorrect or an independent third party appointed by CourtCorrect. The purpose of such an audit will be to verify compliance with the terms of this Agreement, specifically in relation to the prohibition of unauthorised replication of the Service.
The Customer hereby agrees to grant CourtCorrect, or its appointed independent third-party auditor, access to all relevant information and software code necessary for the completion of the audit. This includes, but is not limited to, source code, documentation, and related materials. The Customer agrees to provide reasonable assistance and cooperation during the course of the audit.
In accordance with the provisions of this Agreement, it shall be acknowledged, understood, and irrevocably accepted that the determination, identification, and definition of acts, undertakings, or endeavours that may be construed as Replication of the functionalities inherent in the CourtCorrect platform, shall reside exclusively and inalienably within the competence and authoritative scope of the Supplier. Such determinations made by the Supplier shall be deemed conclusive, binding, and non-negotiable under the terms of this Agreement.
Any breach of Clause 19 constitutes a material breach of the Agreement and may result in immediate termination of the Agreement and legal action for infringement of intellectual property rights.
Furthermore, this Section 19 shall endure and remain applicable to any entity that has engaged with the platform through formal trials, including pilot programmes or trial periods. This enduring applicability ensures that the rights and obligations outlined within pertain not only during the active period of Trial Use but also extend to any firm that has had a user participating in such Trial Use, reinforcing the continuous and lasting nature of these provisions beyond the initial engagement phase.
Should there be any unauthorised replication or imitation of the Service, as determined solely by CourtCorrect, this act will be deemed a breach of this Agreement. Such actions infringe upon the intellectual property rights of CourtCorrect and compromise the integrity and value of the Service offered. In response to any such infringement, CourtCorrect reserves the right to seek remedies, including, but not limited to, a claim for damages amounting to five hundred thousand pounds (£500,000). This figure is agreed upon as a pre-estimated valuation of the loss and damage that would be suffered by CourtCorrect as a result of such unauthorised activities.
All intellectual property rights in any data or information inputted into the Platform by the Customer shall remain vested in the Customer, and nothing in this Agreement shall be construed as transferring or assigning such rights to the Supplier.
General
Interpretation
In this Agreement, a reference to a statute or statutory provision includes a reference to:
that statute or statutory provision as modified, consolidated and/or re-enacted from time to time; and
any subordinate legislation made under that statute or statutory provision.
The Clause headings do not affect the interpretation of this Agreement.
In this Agreement, general words shall not be given a restrictive interpretation by reason of being preceded or followed by words indicating a particular class of acts, matters or things.
Changes To These Terms
The Supplier reserves the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material the Supplier will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, the Customer agrees to be bound by the revised terms. If the Customer does not agree to the new terms, in whole or in part, please stop using the Supplier website and the Service.