RECENT PROJECTS
Why are you here today?
Consumer Duty
The new Consumer duty means firms must monitor consumer outcomes and evidence that they are taking remedial action to deliver good outcomes to consumers.
Managing Complaints
Under FOS rules and the new Consumer Duty, firms must support customers at every lifecycle of the product, including when they wish to make an enquiry, claim or complaint.
Why act now?
UK Plc spends £9bn a month on complaints
A recent UKCSI survey showed that amid supply chain issues and a staffing crisis, UK business lose £9bn a month in lost productivity.
Anecdotes matter.
Good complaints handling boosts customer loyalty and wins new business. Bad complaints handling leads to customer turnover and losing business to competitors.
How can we help?
Introducing Lexi!
Lexi is your AI complaints handler. Drawing on the latest advances in AI, she can complete tasks, find information and support your team in everything they do.
Regulatory Case Management
Our intelligent case management system provides all the functionalities you need for a smooth complaints operation. It also flags regulatory risks and helps case handlers make good decisions at scale.
Plug and Play Software
Unlike other providers, setting up, customising and deploying the CourtCorrect platform is easy and can be done in under an hour.
AS SEEN IN
Exclusively for conference participants, we are offering a 7 day free trial of the CourtCorrect platform, including our AI.
We believe in show, don't tell. Start a free trial below to see what CourtCorrect can do for your organisation.
Meet the Speakers
Ludwig Bull, CEO & Founder
Ludwig read law at Cambridge before launching CourtCorrect in 2019 to make consumer dispute resolution the way it should be -- easy, transparent and fair.
SPEAKER
Amir Ali OBE
Amir Ali OBE, Advisory Board
Drawing on over 30 years in private practice and governmental, Amir joined CourtCorrect because the future of consumer disputes is pivotal to our democracy -- and because CourtCorrect is delivering a better experience for consumers and organisations alike.
Josh Lewis, Customer Success Manager
Josh was a complaints handler at HSBC before learning about the CourtCorrect platform in a focus group. He joined immediately to help build a better tool for himself and his colleagues.
Do you have a question? Or are you just shy?
Leave a message for our team below and we'll get back to you with at least one thing you didn't know before.